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Professional headshot of Taylor Richardson

Taylor Richardson

Product Manager

I specialize in building innovative solutions and creating impactful user experiences. With experience in full-stack development, I focus on delivering end-to-end solutions that exceed business objectives and drive innovation.

Skills & Expertise

Product Strategy
User Experience Design
Agile Methodologies
Data Analytics
Team Leadership
Stakeholder Management
Healthcare Technology
SaaS Development
Digital Transformation

Professional Experience

Senior Product Manager

Health Espresso

2021 - Present

Oversee a suite of digital health products that help patients access care quickly while supporting clinicians with reliable, compliant tools.

Principal Investigator

AI/Hub, Durham College

2019 - Present

Led applied-research projects that translated raw data into practical AI prototypes for industry partners.

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Key Projects

Telemedicine Expansion

2021 - 2022

Implemented a province-wide virtual-care service that allows patients to meet clinicians by video rather than travelling to urgent-care clinics or emergency departments.

Security and Virtual-Visit Certification

2022

Guided the platform through ISO 27001 and Ontario Virtual-Visit compliance so hospital partners could adopt the software with confidence.

FHIR Interoperability Upgrade

2022

Converted the legacy data model to the HL7 FHIR standard so hospitals and third-party tools can exchange information with minimal custom work.

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